Apply leading knowledge to protect the firm's assets and image, by maintaining a safe, functional and productive work environment They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Respond to client questions via email and/or live chat. Post a Call Center Representative job to 100 job boards with one submission. It details the duties, responsibilities and skills needed to work in a call center. You’ll listen to customers to understand the reason for their call, address all questions or complaints and provide an accurate and efficient response. To apply, candidates must have at least one year of high-volume call center experience. Feel free to customize any section of our call center representative description above to get a job listing that works for your company. Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions Take a look at the call center position description above for more ideas or to begin designing a job listing for your organization. Answers inquiries by clarifying desired information by researching, locating, and providing information. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. High volume inbound and outbound phone calls. We have interview questions to go with all of our job descriptions. Apply to Customer Service Representative, Customer Care Specialist, Inbound Call Center Representative and more! See salaries, compare reviews, easily apply, and get hired. Fluency in multiple languages may be desired. Add your essential call center duties and responsibilities to our call center rep job description to create a custom job listing for your business. Apply to Call Center Representative, Customer Service Representative, Inside Sales Account Executive and more! Use recruiting metrics to find shortcuts. Highly skilled in call center management, training, recruiting and service solutions. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. Crafting a Inbound Call Center Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to … Following all required FDCPA and HIPAA regulations and system procedures. Proficiency with computers, especially with CRM software, and strong typing skills. Responsible for candidate contact and follow up calls to assure candidates follow T-Mobile assessment completion process with an outgoing call average of (150) calls per day over (500) calls per week and (4) High Volume T-Mobile Call Centers. Posted: 11/13/2020 2020-11-13 2021-01-22 Industry: Customer Service/Call Center/Retail, Healthcare Services/Human Services Job Number: 2113 Job Description Skills for Rhode Island’s Future is recruiting Healthcare Customer Service Representatives . Analyze preliminary data to evaluate whether a home may qualify for solar incentives. Routinely singled out for high-volume, high-quality work within deadline-intensive settings spanning collections, customer service and sales areas. 3,898 high volume call center representative jobs available. … Customer-centric, bilingual (English-Spanish) call center representative with a history of top-ranked production in inbound and outbound call centers. New recruiter - high volume / call center careers are added daily on SimplyHired.com. The low-stress way to find your next recruiter - high volume / call center job opportunity is on SimplyHired. questions & answers about Jack Henry and Associates, Inc. questions & answers about Suntuity Solar LLC, Motion Picture Industry Pension & Health Plans, Call Center Representative salaries in San Diego, CA, questions & answers about Beverage Factory, Amerisave Mortgage Corporation jobs in United States, Call Center Representative salaries in United States, questions & answers about Amerisave Mortgage Corporation, Amerisave Mortgage Corporation jobs in Scottsdale, AZ, Call Center Representative salaries in Scottsdale, AZ. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Apply Now if you meet the qualifications below! Maintain a working knowledge of client policies and procedures. $53316 national avg. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. More education or experience may be preferred. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. The call center representative will handle a high volume of inbound and outbound calls and should provide a positive experience for every customer. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. 2,893 Inbound Call Center High Volume jobs available on Indeed.com. Call Center Representative with expertise providing customer support in high call volume environments as well as Exceptional computer aptitude and telephone etiquette. After you have reviewed our call center job description template and created a call center position description, take some time to look over our call center representative interview questions. Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate…, Under direct supervision, this position will answer and respond to COVID-19 related, Hourly, Part-Time, Temporary position until February…. 5,987 High Volume Customer Service Representative jobs available on Indeed.com. • Computer literate. 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Call Center Customer Service Representative Resume Examples & Samples Manage various H&WS functions at EY sites, providing consistent, quality, and cost-effective services. The low-stress way to find your next high volume call center representative job opportunity is on SimplyHired. Salary Information. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. This candidate is in the Patient Call Center will be answering high volume calls from patients and providers, attempting to resolve their medical bill or claim. Adhering to all company policies and procedures. 276 recruiter - high volume / call center jobs available. We’re looking for a highly skilled call center representative to join our team, managing a high volume of inbound and outbound calls. Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales Benefits…Team members that are selected will represent some of the best companies in the world by providing extraordinary experiences via phone call. Worked in a busy call center environment handling high call volumes of about 300 to 400 incoming calls per day Managed the escalated service concerns received from brokers, employer contacts and account managers Maintained relationships of both internal and external clients. Utilizing software, databases, scripts, and tools appropriately. 6,874 High Volume Call Center Representative jobs available on Indeed.com. • Must have excellent verbal and written communication skills. There are plenty of opportunities to land a Inbound Call Center Agent job position, but it won’t just be handed to you. New high volume call center representative careers are added daily on SimplyHired.com. See salaries, compare reviews, easily apply, and get hired. Maintain acceptable call quality as determined by Management staff. Apply to Call Center Representative, Customer Service Representative, Customer Care Specialist and more! Save Search. Completely free trial, no credit card required. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. Call Center Representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. Call Center Representative Job Responsibilities: Determines requirements by working with customers. These are great long term, contract to hire opportunities. You should be polite, reliable, knowledgeable, and adaptable. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Job Description January 4th, 2021 Hire Dynamics is currently recruiting for Call Center - Remote- Customer Service job. Work efficiently in a high-volume call center while maintaining a professional, polite manner… Job Qualifications: Strong time management and decision making skills. JOB DESCRIPTION 6. The call center job description provides a clear understanding of the call center agent's role in both outbound call centers and the inbound call center. Organizational and multi-tasking skills required. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. Making better hires starts with building better job descriptions Ability to work well under pressure and manage. Job Responsibilities: Collection of delinquent accounts. Apply to Call Center Representative, Customer Service Representative and more! Job Description. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. At [CompanyX], we rely on knowledgeable professionals to interact with our valued customers when they have questions or concerns. ... High Volume Call Center Recruiter Jobs. Call Center Representative Job Description Advance your career with Mindlance! Call Center Representative Resume Examples & Samples Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients Job Description and Qualifications: Respond to customer requests and inquiries; Provide customers with status updates Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Job Description: Primary Responsibilities: The responsibilities of the Call Center Sales Agent positions will consist of but are not limited to: ... • Ability to work in a high volume team-oriented call center environment. Making sales or recommendations for products or services that may better suit client needs. We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. With this letter and the attached resume, I would like to express my sincere interest in the Call Center Agent position you have available. call center representative interview questions, Customer Service Representative Job Description, 7 Customer Service Interview Questions You Need to Ask. This role is ideal for those with experience working in healthcare or advocate role, Must be able to work assigned schedule in a 24/7. Talent Acquisition HV "High Volume T-Mobile USA Colorado Springs, CO Recruiter 10/2012 to Current. Tip: Enter your city or zip code in the "where" box to show results in your area. Ability to ask prying questions and diffuse tense situations. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions. 27,831 High Call Volume Customer Service jobs available on Indeed.com. A self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Taking part in training and other learning opportunities to expand knowledge of company and position. For more information, see the. When you advertise a call center representative job, you should provide potential applicants with details about the CSR duties at your organization. Building lasting relationships with clients and other call center team members based on trust and reliability. Addison Group’s client is seeking Call Center Customer Service Representatives to join their team in Northern Virginia! Call center customer service representatives sell and provide support for clients who have purchased company products, features, and services. We have been connecting talented IT professionals with world-class companies since 1999. An accurate and concise job description for a Call Center Agent gives a job seeker a sense of the priorities involved and provides a clear picture of the position for potential candidates. 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