He left this IRA to his spouse BY NAME as beneficiary, even after they were divorced 15 years before he died. Good judgment on my part. 8/27/2020, Cons: unprofessional, rude and weird people. We are very pleased with the 2 advisors that we have had for the 25 years we have several accounts with Fidelity. 12/21/2020. 12/21/2019. 8/22/2017. With a Fidelity IRA, you can manage your investments yourself with no account fees or minimums 1 or have us do it for you for an advisory fee. Fidelity IRA Review: Conclusion. I am helplessly waiting. TWO family members. Users of the Fidelity app are now forced to use competitors’ mobile apps for that quick access to comparable info throughout the trading day, and I sincerely hope one or more of those competitors offers a workable replacement so that we can take our trading accounts else where. UPON logging on I panic ed ..... $0.00 Balance ? They wanted a copy of my Mother's SSI card. Fidelity support said because my mail to address was in Canada that I was now a Canadian and by law was not allowed to have a cash account with Fidelity.Does anyone see a problem with this? Some of the broker's rivals outperform it on some issues; but overall, Fidelity is not easy to beat. As a result, they sent me a letter stating that they are closing all of my accounts, and that they reserve the right to do this for any or no reason. business. At the end the representative asks me to put a limit order today - As if I am a fool, I will trade stock on first day when bear and bull both are highest and making the stock super volatile. perfect service and results.Employer changed to fidelity. Lost $ right away, when steps taken to withdraw, stalling, misinformation, resulting in more loss. How can you compare assets of 29 yo individual to assets of a company or a 50 y.o. I understand that a broker can close an option position to mitigate risk but their risk team has no rhyme or reason to how they do so. 2/6/2018, Long time customer -got obscure letter banning trading - cannot provide the services I require. So, this is one of most insane and stupid experience I had with any bank accounts I had open with other brokers, Forex, etc.Stay away from them, by John R, BOTH THROUGH ON-LINE AND CUSTOMER REPRESENTATIVE I WAS UNABLE TO OPEN AN ACCOUNT BECASUE THEIR THIRD PARTY VENDOR SYSTEM FAILED TO IDENTIFY THE CUSTOMER. With complete access to the full U.S. stock and options markets, a … I called Wells Fargo and had to speak to 9 people before I learned that he had given me misinformation and the money was transfered to Merrill Lynch. What is Fidelity Investments brokerage account minimum? Why call it Customer Service if actually contacting them is so difficult and there is no actual "service"? it is sad. I had a managed Traditional IRA account, and I wanted to cash out my managed Traditional IRA account and move it to a regular Traditional IRA . Fidelity is a top provider of mutual funds and ETFs for retirement investing and gives Fidelity IRA account holders access to those funds with no trading fees. 3/20/2018. I told them it was too much but they insisted and verbally guaranteed it was correct due to a law suit settlement. I reached out to Fidelity for assistance, I called Fidelity and the support person's solution was to change my "mail to" address to my summer address so my new debit card would be sent to me at that address. Published September 28, 2020. They talk as if they are your boss and you are relying on them for their services. 4/18/2020. The deposit slips don’t list my name. 6/30/2020. ALTHOUGH FIDELITY HAD THE INFORMATION AND IDENTIY FOR THE LAST 20 YEARS ON ANOTHER ACCOUNT, THEY (1) BLAMED IT ON ALLEGED MISINFORMATION PROVIDED BY THE CUSTOMER, (2) INFORMATION IN THE POSSESSION OF A FIDELITY COMPANY WAS A SPERATE COMPANY AND THEREFORE THEY CANNOT USE IT. Therefor I am pulling all my money out if the company. STOP! 11/22/2019, Cons: Fidelity customer service is cluless,biz processes not reliable. He left this IRA to his spouse BY NAME as beneficiary, even after they were divorced 15 years before he died. Need to use yahoo watch lists to overcome my need to watch a bunch of stock groupings easily. This was an invaluable feature of the app because it displayed a global map of world market states (up/down), futures and open market values, equity quotes that related to your holdings and watchlists, and market news briefs/links relative to each equity displayed (including quick charts and instant quotes). For those with income above the limits If you are above these limits and you have assets in a Traditional IRA or an old workplace savings plan, such as a 401(k), you may still be able to take advantage of the benefits of a Roth IRA by converting these assets. Leave a Comment . My Roth IRA has been with Fidelity for 10 years. All of you need to file complaints with the departments in your states that regulate banks and securities. nonpareil of the subject field reasons for the claim is the finite become of Bitcoins, production engineering science A succeeder keep of value (only 21 meg Bitcoins) and infective agent adoption around the globe. dont follow yuor directions, dont disclose all road blocks, almost impossible to contact once transaction has been completed - almost push you out the door. by Don S., 7/17/2020. Take a gay friend with you who is a client and see for yourself. Today I have transferred more money and they won't let me buy even buying with own cash. His response if you don't like it move your money elsewhere. Why ask what your risk tolerance is? Great investing app but there’s only 1 problem. by Val adkins, We may receive compensation from products we link to. 4/3/2020. Interefere in customer accounts ,cry at evry foul ,sell stocks 1 day after bought. They are too expensive for employer spon plans and they know, you have absolutely NO options. Caveat Emptor! After 83 years I am happy to say thank you to Fidelity as they have said “thank you” to me so often. We reserve the right to delete any brokerage customer reviews that don't meet above The people I wrote to said basically tough luck. My account was not trading on 'real time' for months. Wondering if I shouldn't have stuck with them. Also the UI could use a bit of an update, especially if you want to attract the younger generation. He told me my money had been transfered to Wells Fargo. It seems as the information is not delivered from one department to another and especially to the Fidelity customer service. I want to reduce my taxable income. How To Open A Roth IRA At Fidelity. I asked my broker what was going on and she said that I had made "inappropriate comments" as if I had sent them kiddie porn or threatened to dox them or something. This company cost me a lot of money, time and frustration due to their incompentance. Because of contracts, they could not negate my retirement account, but we had to find a different home for the brokerage account, which still is something of a problem. Which is insane considering the precious agent confirmed they are okay. Don't understand why there are so many negative reviews. Just for fun, I googled Vanguard. PERHAPS THIS IS ONE OF HTE RESAONS FOR THE DRAMTIC DECLINE OF THEIR BUSINESS RESULTING IN THE RECENTLY PUBLISHED LOWER TRADE COMMISSIONS. Cons: Bad technology, things never work, poor service. New Customer to Fidelity, needed to get my 2018 RMD, was told I could request it online but apparently this is not true. Fidelity continues to stonewall the rightful legal beneficiary of my Father's money -- almost as if they are trying to figure out a way to steal it, or at the very least skim as much as they can, ala "Madoff the account." What are Fidelity Investments IRA charges? You have to contact their customer support, which itself is awful, to put in trades. Worst customer service I’ve ever experienced.Reps are always nice but accomplish little except providing excuses for issues.I have a traditional IRA and a Roth IRA, there are issues every year with deposits and moving funds.In the process of deciding which investment company to move our accounts to. This definitely determines my future investments with Fidelity. If you already have a Fidelity Brokerage Account, IRA or workplace savings plan (e.g., a 401k, 403b, or 457 plan), please login to save your application. Mailing time involved.And I have received NO service as of now whatsoever.Please THINK before YOU turn your money over to Fidelity. Fidelity Go accounts are designed to have a regular annual review in addition to the monthly progress updates. Fidelity is a comprehensive and responsive brokerage suitable for both new and experienced traders alike. I opened an account because I wanted better that Ally. by Manjeera P, She has received monthly statements for over ten years for the $.01. Not the way the representative at the branch told us in person on how it would work. honestly NONE> confused and dazed customer service, you can get two or three answers usually wrong to the same question.... the wait times can run an hour . - Easy Trading - “Free” trading - “Free” partial share trading - Tax lot tracking - Advanced charting option - Text/Email Price alerts The bad: - Face ID not supported, making login from a newer iPhone ordeal. Still, Fidelity continues to stonewall and stonewall - giving phone numbers which are never answered, making excuses that make no sense, and never returning calls to the rightful owner of this IRA. They made a mistake on a 401k distribution and acknowledged the error. Copyright 2009-2021 ACM MEDIA LLC. Now all I get is the opportunity to type a question to some really stupid computer that seems incapable of understanding the question . This company lies to you and their customer service sucks. For this reason alone I’m using Yahoo for quick checks. She died five years ago. Since I did not want to have any more problems, I withdrew the funds. We may be compensated by the businesses we review. What are Fidelity Investments margin interest rates? Be forewarned and do business elsewhere. She was and IS the beneficiary BY NAME. I told them from the beginning that I have insurance through the military. 2/27/2020, Their preparation of 1099 forms is incorrect and inflexible. This Fidelity review will dive into the pros and cons of Fidelity’s brokerage platform and whether or not it’s right for you. Nothing but problems from the beginning, I accept fault for not understanding the process but feel I did not deserve the treatment I received from the Customer Service Reps. by Jeannette Marie, May I recommend TIAA my other retirement institution who have been nothing but exceptional. by kingmaestro7890, Add up the thousands of accounts and they use our $ and we get paid $0. They truly know what continuous improvement means and it shows. Fidelity Go is trying to change this image. I don’t have checks. Open a traditional IRA. Which I didn't qualify. And when a short time later they pressured me again and told me they had automatically sign me up for it, I immediately call them to tell them that I don't want it and that I am not interested. Get 500 free trades with $100,000+ deposit. Fidelity customer service is cluless,biz processes not reliable, They dump you when you question their flawed algorithms. !We are currently shopping for a real wealth management company as I make much more than that with my money in two on-line banks (1.8%)! We have 2 IRA accounts, annuities and self managed accounts with them. When I called the day after to unlock my account, they told me that things are moving in the right direction (not before giving a few minutes of summary where things were left off)and I should have my account is opened soon. 4/18/2017. Very poor, dishonest customer service. Then I made the mistake of questioning the catastrophically inept "Retirement Score" system that they constantly insist one work with. The app did not always integrate all the functions and data that we had on the website, especially when it came to research and analysis, they changed that. And, the expense ratios for the Mutual Funds are too high for funds that do NOT compete well. Fidelity rep said online form is faster. To be placed in my outside mail box, outrageous. Very strange and very unprofessional. All I wanted was simple transaction. I asked him to print out this information and he refused. These accounts are in this register for no reason.For some reason the customer service ignores customer requests to close the account. I faxed it. Tried again , same result. Watch list should be next on the list. 5 stars if they add Face ID support and make charts more accessible. Consumer reviews could be edited by the website staff to keep TopRatedFirms.com free of inappropriate or offensive language, Open Fidelity Investments Account. Bad technology, things never work, poor service. I'm going to make sure that EVERYONE I can tell is warned about this DISHONEST sneaky underhanded company (Fidelity) using every source I van find (print and social media) and word of mouth. Going to move to E-trade, by W A Jones, The customer service does nothing.Fidelity keeps sending emails and different information even though has itself let know (by sending a letter) that the account is terminated.What is the idea of not closing accounts,which are terminated by Fidelity and asked to be closed by the account holder? They have a horrible customer service. What are Fidelity Investments IRA charges? But it's not typically thought of as a “go-to” company by people under 35 years old. Been with Fidelity for 20 years. I was beyond embarrassed, to top it off I was charged 12.00 for each overdraft! Once you get there, you have to go through their stupid verification after being trf'd 3 times. Today is Monday they told they are not gonna margin my account for the money transferred last week. Tried a direct all and after waiting for a long period of time told a rep if he could have a certain Rep whose name I will not disclose to return my call. 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