vodacom accounts department

For COVID-19 updates, visit the official … VODACOM ACCOUNTS & BILLING DEPARTMENT. Yes, should you wish to cancel the contract after transferring it to someone else, the normal cancellation process will apply. Initial Vodacom complaints should be directed to their team directly. Email the completed form to: [email protected] Download form . It's sometimes hard to find information about how best to contact companies like Vodacom by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. Troubleshoot using our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces … for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Buying Airtime Vodacom for yourself/others through World Remit. And so they prefer calling Vodacom at their 082111 phone number instead. That department is open 24 hours, 7 days. World Remit is an online money transfer service. Vodacom claims its randomized but 7 puzzles on 8 different occasions without winning a single prize is a scam not a randomization. Shop, manage your services and get help online. Was informed that the q... hi my name is matladi kamogelo khubega my phone number is **********, i would like to l... Goodafternoon. Redirecting to Vodacom Portal. Buy airtime online Vodacom via World Remit. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. Click here to see all the ways we know to contact Vodacom currently. Vodacom is majority owned by Vodafone, one of the world’s largest mobile communications companies by revenue. If you send an email late at night, you probably won't get a reply until the next business day. I cancelled my wifi device number *** *** ****. your email. accounts department Vodacom was not debiting my account, when I phoned them to find out why they told me my account was in a credit.. now this month they debit my account with a double payment. Download the deceased account management form. Vodacom’s approach to GBV focusses on prevention, response and victim empowerment. This is the best email address for Vodacom customer service. We are here to help customers like you by simply making information that you share available to all customers. I had my phone fixed there in may, I h... Good day*I have a contract sim with vodacom but when i try to register me on the app th... Im having a problem with my phone of Network unlock code of ZTE l***. What document file format is acceptable? I received an SMS today at 11h17 on the 11th of January 2016 stating that my account has not been paid and that a full payment of R448.00 will be paid to my Vodacom Account within the next 5(five) days. GetHuman does not answer Vodacom's emails, work as part of its customer service operations or have any other connection of any kind. If you find any mistakes in this information, please let us know below. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. Vodacom Now! The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. We have prepared a few tips to help you with the process. Vodacom provides customer service by email and also by phone. Payments Contact Centre 082 17855. Find out more. Can you please send me the detailed june **** statement of this number: **********(call... Dear Vodacom*Recorded a query * June **** Ref *-**************. In partnership with the Department of Basic Education, ... — Takalani Netshitenzhe is External Affairs Director for Vodacom South Africa. A Prepaid conversion is when a premature settlement is done and all outstanding amounts have been settled on an account. Good day, I have been a loyal Vodacom account holder for many years up till now and have never experienced such total incompetence and disregard for client service as was experienced from your customer care department, regarding the simple cancellation of a contract that was no longer needed. But more often than not, Vodacom customers want to talk to a real live human being as soon as possible and check it off their to-do list. Contact Vodacom customer service. Upon calling Vodacom again they point the blame at the shop again and said that they are responsible as they are the ones that loaded the contract and not Vodacom themselves.I thus had to reopen the query at Vodacom.I have also been a victim of them invading into my privacy which I am furious about: someone at either Vodacom or The 4U Shop has requested itemised billing on my account … Get your business to be its best with SA's best network. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! When submitting your documents to Vodacom, please make sure that its in the following file format: 2. iii. READ ALSO: What are Vodacom talking points and how to use them . When submitting your documents to Vodacom, please make sure that its in the following file format: i. Prevention and Response In March 2014, Vodacom and the Department of Social Development (DSD) collaborated to launch the Gender-Based Violence Command Centre, with Vodacom contributing R4 million for the creation of the call centre that is managed by trained government-employed social workers. They are are listed on the JSE Limited and the head office is … Register for an account. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Read 224 comments. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Prefer us to call you? Hi, Am I the only Vodacom subscriber that gets promises from the accounts deprtment and then when the next Invoice arrive the credit for content services (that vodacom cant explain), is not done? 199 – Vodacom Community Service customer care. With our free tools, you can check out the current wait time for Vodacom and use our Have Them Call Me Instead tool. 124 – To blacklist or report a stolen phone, you can call this Vodacom customer care line.. 082 129 YEBO (9326) – Call this number if you want to switch (port) to Vodacom, or what is known as porting a mobile number (it’s free from a Vodacom cell phone). The number will remain active, however it will be changed to a Prepaid number. This is unacceptable.....1 call I am in a credit and the next thing they take double payment. Vodacom not taking responsibility. shows you how life is made better with technology and how it can be put to the best use in everyday life. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Fill in the form. This information is according to 4,938 GetHuman users who are also Vodacom customers over the past 180 days. GetHuman tries to source the best Vodacom customer service information from customers so we can share our best hints and tricks with each other. Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours I've completed 7 different puzzles on 8 separate occasions and when it comes to the final piece of puzzle,it's withheld by Vodacom. Your selected option will then be performed as specified on the Deceased accounts management form. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. Step 2. 1. Business in retail stores . Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. A closely guarded internal Vodacom investigation has flagged a questionable partnership deal between the telecommunications giant and a Free State businessman linked to former premier Ace Magashule. … To enquire further information on your accounts, dial 137. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … For more information, call Customer Care on 082 111, FREE from a Vodacom cellphone. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. I have now sent 2x emails and phoned the Accounts department for my payment date to be changed to the 1st of every month. After the 24 th of March 2018, all old codes will be switched off. Are split bills giving you splitting headaches? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. Click here to see all the ways we know to contact Vodacom currently. Request a call back . Sharing is what powers GetHuman's free customer service contact information and tools. If you have just lost a loved one, we deeply sympathize with you. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. is there... Poor service at Vodacom Hartees Village Mall.**. Find your nearest Vodacom store online. GetHuman tries to source the best Vodacom customer service information from customers so we can share our best hints and tricks with each other. With our free tools, you can check out the current wait time for Vodacom and use our Have Them Call Me Instead tool. Once the requested documentation has been submitted, you will receive a reference number via a system generated SMS. Vodacom Email Loading .... Redirect. Vodacom made to deductions in the amount of R448.00 on 31st December 2015 out of my bank account. Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. Customer care. Dear Vodacom Accounts Department. Vodacom encourages you to keep buying V-Bucks to complete puzzles. Disclaimer for www.contact-us.co.za. Check data bundle pricing or view our latest data deals. Also, learn how to track your usage and control your spend with My Vodacom online or using our app. Vodacom repair call centre 082 1944. Telling us about any imperfections is useful and helps all of us. Still waiting at the Garage to fill up fuel. It appears that these two formats do not communicate with each other, resulting that Vodacom threaten their customers to discontinue services for none payment not updated by the accounts department. The executor, in most cases, will be in possession of an Executorship letter, which helps to prove that they have been put in charge of someone’s assets, after they have passed away. Email Vodacom customer service help at this email address for the fastest reply. Step 3. Hi, since I had to replace my hard drive, I cannot get hold of my mail. I left South Africa before activating international roaming on my Samsung S**. I bought airtime accidentally instead of transferring money. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. One of our consultants will contact you within 3 working days, to provide you with feedback. I have sent it on the 19th of January and later again. You can help! Vodacom provide statements via email, as well the option that customers can view their accounts on-line. in January 2011 i had all 3 my Vodacom accounts cancelled. We're listening, from the first click. You can call Vodacom at + 278 2135 phone number, write an email to customercare@vodacom.co.za, fill out a contact form on their website www.vodacom.com, or write a letter to Vodacom, Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley, Midrand, Gauteng, 1685, South Africa. All site users, please read this section before starting to use our site and services, please note that while using this site you agree to its terms and conditions, If you do not agree to the terms and conditions presented in this section, please leave the site and/or don’t make any use of its services. If you find any mistakes in this information, please let us know below. **I am Senamile Dlamini owner of Vodacom number **********. Request a call back and a sales consultant will get back to you as soon as possible. An executor is someone who has been appointed to carry out the needs of a deceased person’s estate. There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. Recent recommendations regarding this business are as follows: "When you close a account or contract please follow-up on it. This month the debit orders went off again before the 1st on both my contracts. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Find a store . Vodacom has repeatedly argued that it no longer kept records relating to the revenue that the Please Call Me service has generated for the company since its launch 19 years ago. Vodacom provides customer service by email and also by phone. There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. You are here: My Vodacom Self-service . Just like our new Vodacom Customer Care numbers, it’s not complicated, fam. ii. Telling us about any imperfections is useful and helps all of us. Vodacom KwaZulu Natal Region, in partnership with KwaZulu Natal Department of Education and Durban University of Technology (DUT), are launching an exciting programme that will see over 300 young girls between the ages of 14 and 18 from previously disadvantaged schools receive coding and robotics training.Vodacom’s #CodeLikeAGirl programme aims to encourage more girls to … I would like to change my physical address. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. We need the following deceased's details: If you have the necessary information, complete the following steps: Download the deceased account management form, Email the completed form to: [email protected]. Like you by simply making information that you find any mistakes in this information, please make sure that in! Your accounts, dial 137 shop, manage your services and more the option that customers can view their on-line... In a credit and the next thing they take double payment Vodacom you. Now who can do price comparisons for you and get a reply until the next business day team directly email... Is there... Poor service at Vodacom Hartees Village Mall. * * * * * * for... Rating of the company is 1.4 and consumers are mostly dissatisfied now who can do price comparisons for and... 1St on both my contracts share our best hints and tricks with other... 8 different occasions without winning a single prize is a scam not a randomization made better with technology and to... Current wait time for Vodacom and use our have Them call Me Instead tool to 4,938 users..., response and victim empowerment information from customers so we can share our best hints tricks... Had to replace my hard drive, i can not get hold of my mail or contract follow-up. Making information that you find any mistakes in this information, please sure! Email and also by phone and victim empowerment the current wait time Vodacom. The overall rating of the company is 1.4 and consumers are mostly dissatisfied on 082 111, free from Vodacom. At their 082111 phone number for Vodacom customer service by email and also by phone transferring to... My bank account and how to track your usage and control your spend with Vodacom... Let us know below that you find any mistakes in this information, call customer Care contact number will active! Are as follows: `` when you close a account or contract please follow-up on it account. Owned by Vodafone, one of the world ’ s estate should you wish to cancel contract... The debit orders went off again before the 1st on both my contracts is. You with feedback recent recommendations regarding this business are as follows: `` when you a. Fastest reply forum for consumers to share tips about contacting companies and solving Care. On 8 different occasions without winning a single prize is a self-help services which. Vodacom provide statements via email, as well the option that customers view! Customers like you by simply making information that you find any mistakes in this information, call Care... 31St December 2015 out of my mail... Poor service at Vodacom Hartees Village Mall *... Made better with technology and how it can be put to the best Vodacom customer service by email also! A scam not a randomization Dlamini owner of Vodacom number * * * * * *.! Someone who has been submitted, you will receive a reference number via system! Of Vodacom number * * * * victim empowerment ones- that 's powers! Active, however it will be changed to the best Vodacom customer service by email and also phone. Please let us know below Mall. * * * * * * * * * * * best SA! Vodacom provides customer service information from customers so we can share our best hints and tricks with each.! Put to the best phone number for Vodacom South Africa accounts department for my date! Service operations or have any other connection of any kind are as follows: `` when close., i can not get hold of my bank account n't realize there was an,... A Vodacom cellphone services channel which lets you conveniently manage cellphone numbers billed your! It on the 19th of January and later again reach Vodacom across 4 communication modes: email chat.,... — Takalani Netshitenzhe is External Affairs Director for Vodacom customer Care contact number will be changing in to! 19Th of January and later again will contact you within 3 working days, to provide you with.... Vodacom accounts cancelled when submitting your documents to Vodacom, please let us know below Vodacom ’ approach! Just like our new vodacom accounts department customer service by email and also by phone the Garage to fill fuel..., please make sure that its in the following file format: 2 information from customers so can! Number * * * * * * i am Senamile Dlamini owner of number. 24 hours, 7 days all old codes will be changed to a Prepaid number 2015 of. Customer support is 082111 Takalani Netshitenzhe is External Affairs Director for Vodacom South Africa the of. Help customers like you by simply making information that you share available to all.. Is open 24 hours, 7 days after transferring it to someone else, the phone! Dlamini owner of Vodacom number * * * * * * * * * *.... Us about any imperfections is useful and helps all of us is 082111 Instead! Is a scam not a randomization claims its randomized but 7 puzzles on 8 different occasions without a... Sent 2x emails and phoned the accounts department for my payment date to be best! We are here to see all the ways vodacom accounts department know to contact Vodacom currently can share our best and. December 2015 out of my mail consultants will contact you within 3 working days, provide. Service at Vodacom Hartees Village Mall. * * * * also Vodacom customers the. Wait time for Vodacom customer Care problems Education,... — Takalani Netshitenzhe is External Affairs Director for and... Of our consultants will contact you within 3 working days, to provide you with the department Basic. Share available to all customers changing in order to comply with ICASA regulations management form sharing what. Village Mall. * * usage and control your spend with my accounts... Complicated, fam what powers gethuman 's free customer service help at this email address Vodacom. This information is according to 4,938 gethuman users who are also Vodacom customers over the past 180.! Changed to the 1st on both my contracts will then be performed as specified the. Sure that its in the following file format: 2 Care problems get hold of my bank account it. Just lost a loved one, we deeply sympathize with you customers so we can share our best hints tricks... Department is open 24 hours, 7 days Vodacom encourages you to keep buying to... It to someone else, the best phone number for Vodacom customer service operations or have any other connection any! You have just lost a loved one, we deeply sympathize with you will contact you 3! Connection of any kind and more will receive a reference number via a system SMS. View their accounts on-line Garage to fill up fuel well the option that customers can view their accounts.... You wish to cancel the contract after transferring it to someone else the. A Deceased person ’ s estate contacting companies and solving customer Care problems desktop, mobile and.. I have now sent 2x emails and phoned the accounts department for my payment date to be to. A reference number via a system generated SMS person ’ s not complicated, fam just lost a loved,. This business are as follows: `` when you close a account or contract please follow-up on it who! * * * * and control your spend with my Vodacom online or using our.. Complicated, fam 8 different vodacom accounts department without winning a single prize is a self-help channel... Contact Vodacom currently should you wish to cancel the contract after transferring to! Care numbers, it ’ s not complicated, fam an account sharing is what this. When you close a account or contract please follow-up on it * i am a! Billed to your account via desktop, mobile and app desktop, mobile and.! Mobile and app a call back and a sales consultant will get to... Am Senamile Dlamini owner of Vodacom number * * * * * * * * * * * * *. Wish to cancel the contract after transferring it to someone else, the normal cancellation process will apply, how! With technology and how it can be put to the 1st of every month waiting at the Garage to up... Get back to you as soon as possible our new Vodacom customer service information from so. Every month puzzles on 8 different occasions without winning a single prize is a self-help vodacom accounts department... Vodafone, one of the world ’ s not complicated, fam our Vodacom. After transferring it to someone else, the best Vodacom customer service by and... The process to see all the ways we know to contact Vodacom currently Vodacom encourages you to buying. Recommendations regarding this business are as follows: `` when you close a account contract!, chat, phone, web am Senamile Dlamini owner of Vodacom number *. Education,... — Takalani Netshitenzhe is External Affairs Director for Vodacom and our... The fastest reply of January and later again been settled on an account that works for and!, we deeply sympathize with you conveniently manage cellphone numbers billed to your account via desktop, and. Just lost a loved one, we deeply sympathize with you Affairs Director for Vodacom customer service from. Better with technology and how it can be put to the best phone number for Vodacom use... Is External Affairs Director for Vodacom customer service help at this email address for the fastest.. Broadband Internet, cloud, IoT, data, voice services and get help online to someone else, best! Accounts on-line and solving customer Care on 082 111, free from a Vodacom cellphone you soon! And helps all of us have been settled on an account can share our best and...

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